Terms of Use

These Terms of Use ("Terms") are a legally binding agreement between you and ISocial Sports Private Limited ("BeBetta", "we", "our", "us"), a company incorporated under the laws of India with its registered office at BVR Ek, Opposite Inder Residency, Ellisbridge, Ahmedabad, Gujarat – 380006, India. BeBetta operates a gamified rewards and engagement commerce platform ("Platform") that allows users to play games, earn rewards, scan purchase receipts, and redeem offers from brand partners.

1. Acceptance of These Terms

You accept these Terms by a clear affirmative action — ticking the unticked "I have read and agree to the Terms of Use" checkbox presented at registration. You will not be able to register or use the Platform without taking this action.

Your acceptance of these Terms is separate from, and does not constitute, consent to the processing of your personal data. Consent for personal data processing is obtained separately, on a purpose-by-purpose basis, through the granular consent flows described in our Privacy Policy. Use of the Platform is never conditioned on your consenting to optional data processing purposes such as commercial analytics, brand-partner sharing, or personalised marketing.

If you do not agree to these Terms, do not register for or use the Platform.

2. Eligibility and Age Assurance

• You must be at least 18 years of age to use the Platform. Our onboarding flow includes a reasonable and verifiable age-assurance mechanism consistent with the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025; registration is not completed until age assurance is.
• You must be a resident of a jurisdiction where access to and use of the Platform is legal, and must not be barred from receiving services under the laws of India or any other applicable jurisdiction.
• If you are using the Platform on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

If we identify that a registered user is under 18, we follow the protocol in Section 13 of our Privacy Policy: all processing of the account's data is immediately suspended; we then either obtain verifiable parental or guardian consent in the manner prescribed under the DPDP Rules (following which the account may continue with child-safe restrictions and permanent exclusion from analytics, profiling, and targeted advertising), or erase the account and all associated personal data.

3. Account Registration and Security

• You must register an account to access most features, and agree to provide accurate, current, and complete information during registration;
• You are solely responsible for maintaining the confidentiality of your credentials and for all activity under your account;
• Notify us immediately at grievance@bebetta.in if you suspect unauthorised access; and
• We may refuse registration or suspend or cancel an account for violation of these Terms, following the process in Section 12.

4. Use of the Platform

4.1 Permitted Use

• Play games and participate in tournaments;
• Earn rewards (Gems, points, or other in-platform currency) through gameplay and eligible commerce activity;
• Submit purchase receipts for reward validation via camera scan, image upload, QR/barcode scan, or — on Android, with your separate explicit consent — SMS transaction parsing;
• Connect email accounts for automated receipt detection (when available, with your separate explicit consent); and
• Redeem rewards for offers, vouchers, or benefits from brand partners.

4.2 Prohibited Use

• Using the Platform for any unlawful purpose or in violation of applicable law;
• Submitting false, altered, duplicated, or fabricated receipts, or manipulating SMS content to falsely trigger reward conditions;
• Using automated tools, bots, scripts, or macros to interact with the Platform;
• Hacking, reverse-engineering, decompiling, or tampering with the Platform;
• Creating multiple accounts to circumvent limits or earn undue rewards;
• Selling, transferring, or sublicensing your account, rewards, or in-platform currency;
• Conduct that disrupts the operation of the Platform or other users' experience; and
• Uploading or transmitting harmful code or unlawful content.

Violation may result in account suspension or termination, reversal of rewards, and legal action where applicable, following the process in Section 12.

5. Receipt Submission and Commerce Features

5.1 Submission Channels

You may submit receipts via camera scan, image upload, or QR/barcode scan (Android and iOS), or through SMS transaction parsing (Android only, subject to the dedicated disclosure and permission flow described in the Privacy Policy). iOS does not support SMS parsing.

5.2 Your Representations

By submitting any receipt or transaction data, you represent and warrant that the receipt or transaction is genuine, unaltered, and reflects a real purchase you made; that you made the purchase or are authorised to submit it; that it has not previously been submitted to BeBetta or any similar platform; that it is not a return, refund, reversal, or cancelled order; and that the merchant and purchase details are accurately represented.

5.3 Your Data

How receipt and transaction data is processed — including the strictly separate, optional consents for commercial analytics, brand-partner sharing, and personalised marketing — is governed by our Privacy Policy. Declining any optional data purpose does not affect your ability to earn or redeem rewards.

6. Rewards and In-Platform Currency

• Gems, points, and other in-platform currency have no real-world monetary value, are not redeemable for cash, and are not transferable outside the Platform;
• Reward accrual and redemption are subject to programme rules published in-app, which form part of these Terms;
• Rewards obtained through fraud, error, or violation of these Terms may be reversed; where we do so, we will notify you with reasons and you may raise a grievance under Section 13; and
• A 72-hour verification hold may apply to rewards for new users.

7. Intellectual Property

The Platform, including all software, design, text, graphics, logos, and content (excluding user-submitted content), is owned by or licensed to BeBetta and protected by intellectual property laws. You are granted only the limited licence described in the End User License Agreement. You retain ownership of content you submit, and grant us a non-exclusive, royalty-free licence to use it solely to operate and improve the Platform.

8. Third-Party Services and Links

The Platform integrates with third-party services, including payment processors and brand partners whose offers you may redeem. Their terms and privacy policies govern your dealings with them. Where a third party processes personal data on our behalf, it does so as a Data Processor under a written contract meeting the requirements of the DPDP Act and, where applicable, Article 28 GDPR.

9. Disclaimers

The Platform is provided "as is" and "as available". To the maximum extent permitted by law, BeBetta disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including our obligations as a Data Fiduciary under the DPDP Act.

10. Limitation of Liability

To the maximum extent permitted by law, BeBetta is not liable for indirect, incidental, special, or consequential damages arising from your use of the Platform. Our aggregate liability for direct damages is limited to the amount paid by you to BeBetta in the twelve months preceding the claim, or INR 10,000, whichever is higher. This limitation does not apply to liability arising under the DPDP Act, liability for gross negligence or wilful misconduct, or any liability that cannot be limited under applicable law.

11. Indemnity

You agree to indemnify BeBetta against claims, losses, and expenses (including reasonable legal fees) arising from your violation of these Terms, your submission of fraudulent receipts, or your violation of applicable law, except to the extent caused by our own breach of these Terms or of applicable data protection law.

12. Suspension and Termination

• You may terminate your account at any time via in-app settings; erasure of your personal data then follows the retention schedule and deletion cascade in the Privacy Policy;
• We may suspend or terminate your account for material breach of these Terms. Except where immediate action is required (fraud, security, legal compulsion), we will give you notice and an opportunity to respond; and
• Upon termination, provisions that by their nature survive (intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution, and your data rights) continue in effect.

13. Grievance Redressal

For any grievance regarding the Platform or these Terms, contact our Grievance Officer (contact details in Section 16). We will acknowledge within 48 hours and respond within 30 days. For grievances concerning personal data, the process in Section 15 of the Privacy Policy applies, including your right — after exhausting redressal with us — to complain to the Data Protection Board of India.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Disputes shall be referred to arbitration seated in Ahmedabad, Gujarat, under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed in accordance with that Act; the language of arbitration shall be English. Nothing in this Section deprives you of rights or remedies available under the DPDP Act (including before the Data Protection Board of India) or, for EU/EEA/UK users, under the GDPR, which cannot be waived by agreement. Subject to the foregoing, courts at Ahmedabad shall have exclusive jurisdiction.

15. Changes to These Terms

We may update these Terms from time to time. For material changes, we will give you at least 15 days' advance notice by in-app notification and email, and the updated Terms will require your fresh affirmative acceptance at next login. Where a change involves a new or expanded purpose of personal data processing, we will obtain your fresh, specific consent through the Privacy Centre before that processing begins — continued use is never treated as consent.

16. Contact