Terms of Use

These Terms of Use ("Terms") are a legally binding agreement between you and ISocial Sports Private Limited ("BeBetta", "we", "our", "us"), a company incorporated under the laws of India with its registered office at BVR Ek, Opposite Inder Residency, Ellisbridge, Ahmedabad, Gujarat – 380006, India. BeBetta operates a gamified rewards and engagement commerce platform (the "Platform") that allows users to play games, earn rewards, scan purchase receipts, and redeem offers from brand partners. These Terms supersede Version 2.0, and operate together with the End User License Agreement and the Privacy Policy, each of which is accepted or consented to separately.

1. Acceptance of These Terms

You accept these Terms by a clear affirmative action — ticking the unticked "I have read and agree to the Terms of Use" checkbox presented at registration. You will not be able to register or use the Platform without taking this action.

Your acceptance of these Terms is separate from, and does not constitute, consent to the processing of your personal data. Consent for personal data processing is obtained separately, on a purpose-by-purpose basis, through the granular consent flows described in our Privacy Policy. Use of the Platform is never conditioned on your consenting to optional data processing purposes such as commercial analytics, brand-partner sharing, personalised offers, or advertising and attribution.

If you do not agree to these Terms, do not register for or use the Platform.

2. Nature of the Platform and Legal Classification

2.1 Online social games

The games offered on the Platform are online social games within the meaning of section 2(1)(i) of the Promotion and Regulation of Online Gaming Act, 2025 (the "Online Gaming Act"). They are offered solely for entertainment, recreation and skill development.

2.2 No online money game

The Platform does not offer, and BeBetta does not operate, any online money game within the meaning of section 2(1)(g) of the Online Gaming Act. Specifically:

• you are never required to pay money, deposit funds or place any stake in order to play a game or to become eligible for a reward;
• Gems, points and other in-platform currency cannot be purchased, and no amount you spend on the Platform increases, accelerates or otherwise influences any reward outcome;
• no reward outcome depends on a bet, wager or stake, or on any consideration paid by you; and
• Gems, points and other in-platform currency are not money, are not convertible to or exchangeable for money, and cannot be withdrawn or transferred to any other user or to any account outside the Platform.

2.3 In-app purchases

The Platform may offer optional in-app purchases of cosmetic or functional virtual items. Such items are licensed for use within the Platform only, cannot be exchanged for Gems, cannot be staked, and cannot affect any reward outcome. This is dealt with further in clause 9 of the End User License Agreement.

2.4 No representation of determination or registration

The games offered on the Platform have not been determined or registered by the Online Gaming Authority of India, and BeBetta makes no representation that they have been. Under Rule 12 of the Promotion and Regulation of Online Gaming Rules, 2026, registration of an online social game is required only where the Central Government so notifies, or where a game is offered as an e-sport. BeBetta will seek determination or registration if and when it becomes required.

2.5 No social features

The Platform does not include chat, direct messaging, friend lists, or any user-to-user social graph. Tournament participation is limited to leaderboards displaying participants' display names and scores. We do not enable you to contact other users through the Platform.

3. Eligibility and Age

3.1 Minimum age

The Platform is intended solely for individuals aged 18 years and above. You must be at least 18 years of age to register for or use the Platform.

3.2 How we check your age

At registration you must tick an unticked checkbox confirming that you have read and agree to these Terms. These Terms require you to be at least 18 years of age, and by accepting them you confirm that you are. We do not currently collect a verified date of birth, and we do not verify your age against an identity document or a third-party age-verification service. We rely on that confirmation, supported by the measures in clause 3.3. Confirming that you meet the age requirement when you do not is a breach of these Terms.

3.3 Detection of under-age use

We apply proportionate measures to detect obvious circumvention of the age requirement, including duplicate-account and device-level checks and the review of credible reports received from any source. Where we have reasonable grounds to believe that an account holder is under 18, we immediately restrict that account from all reward-bearing and commerce features pending the outcome of clause 3.4.

3.4 Accounts identified as belonging to a child

Where we confirm that a registered user is under 18, we follow the protocol in clause 14 of our Privacy Policy: all processing of that account's personal data is immediately suspended, the account is excluded from every analytics pipeline, and the account and all associated personal data are erased and terminated. We do not seek parental or guardian consent in order to allow a child's account to continue, because the Platform is neither designed for nor offered to children.

3.5 Strengthening these measures

We keep our age-assurance measures under review and are strengthening them. As an interim step we will introduce a separate, unticked age-confirmation step at registration and the capture of your date of birth, so that age confirmation is not bundled with acceptance of these Terms. We will thereafter adopt a verification route contemplated by Rule 10 of the Digital Personal Data Protection Rules, 2025, in advance of those provisions taking effect on 13 May 2027.

3.6 Other eligibility requirements

• You must be a resident of a jurisdiction where access to and use of the Platform is lawful, and must not be barred from receiving services under the laws of India or any other applicable jurisdiction.
• If you are using the Platform on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

4. Account Registration and Security

• You must register an account to access most features, and agree to provide accurate, current and complete information during registration;
• You are solely responsible for maintaining the confidentiality of your credentials and for all activity under your account;
• You must notify us immediately at support@bebetta.in if you suspect unauthorised access; and
• We may refuse registration, or suspend or cancel an account, for breach of these Terms, following the process in clause 12.

5. Use of the Platform

5.1 Permitted use

• Play games and participate in tournaments;
• Earn rewards (Gems, points or other in-platform currency) through gameplay and eligible commerce activity;
• Submit purchase receipts for reward validation by camera scan, image upload, QR or barcode scan, or — on Android, with your separate explicit consent and where permitted by the applicable app store policies — SMS transaction parsing;
• Connect email accounts for automated receipt detection, when available and with your separate explicit consent; and
• Redeem rewards for offers, vouchers or benefits made available by brand partners through the Platform.

5.2 Prohibited use

You must not:

• use the Platform for any unlawful purpose or in breach of applicable law;
• submit false, altered, duplicated or fabricated receipts, or manipulate SMS content to falsely trigger reward conditions;
• use automated tools, bots, scripts or macros to interact with the Platform;
• hack, reverse-engineer, decompile or tamper with the Platform;
• create multiple accounts to circumvent limits or earn undue rewards;
• sell, transfer or sublicense your account, rewards or in-platform currency;
• engage in conduct that disrupts the operation of the Platform or other users' experience;
• upload or transmit harmful code or unlawful content;
• misrepresent your age or otherwise circumvent the age requirement in clause 3;
• post, upload or share any content that is defamatory, obscene, pornographic, pedophilic, invasive of another's privacy, hateful, or racially or ethnically objectionable;
• impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
• infringe any patent, trademark, copyright or other proprietary right of any third party;
• post or transmit content that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or that incites the commission of any offence; or
• use the Platform to facilitate gambling, betting, or any activity prohibited under the Online Gaming Act.

Breach may result in account suspension or termination, reversal of rewards, and legal action where applicable, following the process in clause 12.

5.3 Platform Availability and Modifications

We may add, modify, suspend or discontinue any feature of the Platform, in whole or in part, at any time, including for maintenance, security or regulatory reasons. Where reasonably practicable, we will give you advance notice of any planned discontinuation that materially affects your accrued rewards. In case of any unavailability or technical glitch of the Platform, we shall use reasonable efforts to rectify such unavailability or technical glitch but if the same happens due to the negligence of any third parties we are not liable for any unavailability and glitch of the Platform, which is beyond our reasonable control.

6. Receipt Submission and Commerce Features

6.1 Submission channels

You may submit receipts by camera scan, image upload, or QR or barcode scan (Android and iOS), or through SMS transaction parsing (Android only, subject to the dedicated disclosure and permission flow described in the Privacy Policy and to the applicable app store policies). iOS does not support SMS parsing.

6.2 Your representations

By submitting any receipt or transaction data you represent and warrant that the receipt or transaction is genuine, unaltered and reflects a real purchase; that you made the purchase or are authorised to submit it; that you have not previously submitted it to BeBetta; that it is not a return, refund, reversal or cancelled order; and that the merchant and purchase details are accurately represented. Duplicate submissions across platforms are detected by our own controls, and you are not required to warrant anything about submissions to any third party.

6.3 Your data

How receipt and transaction data is processed, including the strictly separate, optional consents for commercial analytics, brand-partner sharing, personalised offers, and advertising and attribution, is governed by our Privacy Policy. Declining any optional data purpose does not affect your ability to earn or redeem rewards.

7. Rewards and In-Platform Currency

• Gems, points and other in-platform currency cannot be purchased, have no real-world monetary value, are not a form of currency, cannot be staked, deposited, withdrawn, cashed out, sold or converted into money or money's worth, are not convertible to or exchangeable for money, and are not transferable between users or to any account outside the Platform;
• Gems, points and other in-platform currency are loyalty and gamification features only. They may be earned only through eligible gameplay and commerce activities in accordance with the applicable programme rules. They may be redeemed only against offers, vouchers or other benefits made available by brand partners through the Platform, in accordance with the terms published in-app. No reward outcome depends upon any payment, stake, wager or other monetary consideration made by you. Any reward or Gems left unused for 30 (thirty) days or more shall be auto-deleted.
• Reward accrual and redemption are subject to the programme rules published in-app, which form part of these Terms;
• A verification hold of up to 72 hours may apply to rewards for new users. A hold is a temporary measure and is not a final decision on your entitlement;
• Rewards obtained through fraud, error or breach of these Terms may be reversed following review in accordance with this clause. No reward will be reversed, and no account will be suspended or terminated, solely on the basis of an automated fraud or anomaly signal. Every proposed reward reversal, suspension, termination or other adverse action based on suspected fraud, abuse or breach will be reviewed and approved by an authorised member of our staff before it takes effect. A temporary verification hold of up to 72 hours may be applied while a suspected issue is being reviewed. A verification hold is not a final determination regarding your entitlement to a reward. Where we reverse a reward or take other adverse action following review, we will notify you of the reasons, subject to any restriction imposed by applicable law or where disclosure would compromise fraud-prevention, security or legal processes. You may raise a grievance under clause 13;
• Rewards, offers and vouchers may have tax implications for you under the Income Tax Act, 1961. You are solely responsible for any tax liability arising from rewards you receive. Where applicable law requires BeBetta to deduct tax at source, we will do so and issue you the relevant certificate.

Gift Card Partner Disclosure

Gift cards and brand vouchers on BeBetta are offered in partnership with Hubble, operated by Gullak Technologies Private Limited (CIN: U72900KA2021PTC153176). Gullak Technologies facilitates the sourcing, issuance, and fulfilment of all gift cards redeemed on the BeBetta platform. BeBetta acts solely as a distribution platform and does not issue gift cards or hold stored value on behalf of users.

8. Intellectual Property

8.1 Our rights

The Platform, including all software, design, text, graphics, logos and content (excluding user-submitted content), is owned by or licensed to BeBetta and protected by intellectual property laws. You are granted only the limited licence described in the End User License Agreement.

8.2 Your content and the licence you grant us

You retain ownership of the content you submit, including receipt images and the transaction data extracted from them. You grant BeBetta a non-exclusive, royalty-free, worldwide licence to use that content:

• to operate, secure and improve the Platform, including validating transactions and preventing fraud; and
• to generate, license and sell aggregated and anonymised market-intelligence products of the kind described in clause 7 of the Privacy Policy — but only where you have given the separate, optional Commercial Analytics consent, and only for so long as that consent remains in force.

This licence is co-extensive with the purposes disclosed in the Privacy Policy and no wider. It terminates in respect of any purpose for which you withdraw consent.

8.3 Third-Party and Brand Partner Marks

Trademarks, logos and brand names of brand partners displayed on the Platform belong to their respective owners and are used solely to identify their offers. Nothing in these Terms grants you any rights in those marks, and their display does not imply any endorsement of the Platform by the brand partner or of the brand partner by BeBetta.

8.4 Feedback

If you send us feedback, suggestions or ideas about the Platform, you grant BeBetta a perpetual, irrevocable, royalty-free licence to use them for any purpose, without any obligation to compensate or credit you.

9. Third-Party Services and Links

The Platform may integrate with or contain links to third-party services, websites and applications, including payment processors, software development kits, analytics and push-notification providers, brand partners, merchants and advertisers. Your use of any third-party service, website or application that is operated independently by that third party is subject to the third party's own terms and privacy policy. BeBetta is not responsible for the privacy practices, content, availability or acts or omissions of such independent third parties.

10. Disclaimers

The Platform is provided "as is" and "as available". To the maximum extent permitted by law, BeBetta disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including our obligations as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 and your rights under the Consumer Protection Act, 2019.

11. Indemnity and Limitation of Liability

To the maximum extent permitted by law, BeBetta is not liable for indirect, incidental, special or consequential damages arising from your use of the Platform. Our aggregate liability for direct damages is limited to the amount paid by you to BeBetta in the twelve months preceding the claim, or INR 10,000, whichever is higher. This limitation does not apply to liability arising under the Digital Personal Data Protection Act, 2023, liability under the Consumer Protection Act, 2019, liability for gross negligence or wilful misconduct, or any liability that cannot be limited under applicable law.

You agree to indemnify BeBetta against claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms, your submission of fraudulent receipts, or your breach of applicable law, except to the extent caused by our own breach of these Terms or of applicable data protection law.

12. Suspension and Termination

• You may terminate your account at any time via in-app settings. Erasure of your personal data then follows the retention schedule and deletion process in clause 11 of the Privacy Policy;
• We may suspend or terminate your account for material breach of these Terms. Except where immediate action is required (fraud, security, or legal compulsion), we will give you notice and an opportunity to respond; and
• On termination, provisions that by their nature survive — intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution, and your rights in respect of your personal data — continue in effect.

13. Grievance Redressal

13.1 Contact us first

For any grievance regarding the Platform or these Terms, contact our Grievance Officer at the details in clause 17. We will acknowledge within 48 hours and respond within 30 days.

13.2 Escalation — games offered on the Platform

Where your grievance concerns a game offered on the Platform and is not resolved to your satisfaction, or is not resolved within the time above, you may approach the Online Gaming Authority of India within 30 days, in the manner provided by Rule 20 of the Promotion and Regulation of Online Gaming Rules, 2026. A further appeal lies to the Appellate Authority under Rule 7 of those Rules.

13.3 Escalation — personal data

Where your grievance concerns your personal data, the process in clause 16 of the Privacy Policy applies, including your right — after exhausting redressal with us, as required by section 13(3) of the Digital Personal Data Protection Act, 2023 — to complain to the Data Protection Board of India.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Subject to the paragraph below, disputes shall be referred to arbitration seated in Ahmedabad, Gujarat, under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed in accordance with that Act; the language of arbitration shall be English. Subject to the paragraph below, courts at Ahmedabad shall have exclusive jurisdiction.

Nothing in this clause deprives you of any right or remedy that cannot be waived by agreement, including your rights under the Digital Personal Data Protection Act, 2023 (including before the Data Protection Board of India), your rights as a consumer under the Consumer Protection Act, 2019 (including the right to approach the consumer commissions at the place where you reside or work), your rights under the Promotion and Regulation of Online Gaming Rules, 2026, and, for users in the EU, EEA or UK, your rights under the GDPR or UK GDPR.

15. Changes to These Terms

We may update these Terms from time to time. For material changes we will give you at least 15 days' advance notice by in-app notification and email, and the updated Terms will require your fresh affirmative acceptance at next login. Where a change involves a new or expanded purpose of personal data processing, we will obtain your fresh, specific consent through the Privacy Centre before that processing begins. Continued use is never treated as consent.

16. Platform Availability

The Platform may, from time to time, be unavailable, interrupted, delayed or affected due to technical issues, maintenance, upgrades, system failures, connectivity issues, third-party service failures, force majeure events or other circumstances beyond the reasonable control of the Platform. While we will use reasonable efforts to maintain the availability and proper functioning of the Platform and to restore any interruption at the earliest reasonably practicable opportunity, we do not guarantee that the Platform will be continuously, uninterruptedly or error-free available at all times.

To the extent permitted under applicable law, the Platform shall not be responsible for any loss, inconvenience or inability to access or use the Platform arising from such circumstances.

17. Contact